coffeeheaven International plc
coffeeheaven International Sales Presenters
(For Paprika Design)

Confident, upbeat – Paprika’s presenter brief for client coffeeheaven, the new Western coffee shop brand currently rolling out nationally across Poland...

Extracts:

A compelling concept.
coffeeheaven is about spending quality time in today’s Poland. It’s about people enjoying life - talking, meeting, eating and drinking in a stylish, contemporary café setting. Our choice and quality of coffee and food is outstanding. The service is swift, friendly and always cheerful.

Taking time out at a coffeeheaven in Poland will feel as familiar and relaxed as a café in London, Paris or Rome…

Our beliefs.
The coffeeheaven concept combines the best of two worlds: Western experience with local Polish resources and insight. Our ideas and operating models have been carefully researched to take the emerging Polish coffee shop market by storm.

Our quality standards are exacting, because they’re based on Western expectations. Every outlet delivers the highest quality product, outstanding customer service, and uses proven business operating systems. Nothing less will do.

The result is simple: It means that a customer’s experience in coffeeheaven is always on a par with the finest coffee shops anywhere in the world.

We sell what we know.
coffeeheaven sells a variety of high quality drinks and food, all prepared to our own precisely defined standards. Most importantly, we’ve made our café menu flexible. It can be adapted to suit each location and its clientele - from office workers or commuters to shoppers, students and tourists. Providing a location is right for us, we can tailor the coffeeheaven menu to match it.

We've a customer service ethic.
coffeeheaven delivers a great experience for the customer. That means training staff at all levels - from local management to waiting and front of house personnel.

Local café staff are trained by a professional UK Barista in the process of making and presenting great coffee - literally from crop to cup. From grinding, extracting and presentation, to machine maintenance, cleaning and quality control, coffeeheaven training puts our staff ahead of the competition.

We monitor our staff performance carefully, and reward success generously. Our team is always motivated and committed - and coffeeheaven customers see the benefit.

It’s time to find out more.
coffeeheaven is the right concept, in the right place, with professional management, at the right time. To learn more about the opportunities we’re creating, and how we could work together, talk to us now.